Terms & Conditions

GENERAL

These Terms and Conditions ("Terms") governs the use of the Roamer App ("Service"). The Terms "Roamer”, “Roamer App”, "We", "Us", "Our" refer to “Tek Travels Pvt. Ltd.” and their affiliates.

THESE TERMS CONSTITUTE A LEGAL AGREEMENT. By your use of the Service, you agree to comply with all of the terms and conditions set out herein, as amended periodically. Roamer may terminate your account at any time, with or without notice, for conduct that is in breach of these Terms, for conduct that we believe is harmful to our business, or for conduct where the use of the Service is harmful to any other party.

We may, in our sole discretion, change or modify these Terms at any time, with or without notice. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with these Terms.

These Terms and Conditions and any additional terms posted on https://www.roamermobileapp.com ("Site") together constitute the basis of the relationship between Roamer App and You ("Customer") with respect to your use of this app.

SERVICES

Roamer is the E-travel pocketbook for travellers around the world. It organizes all essential trip information of your desired destination at one place. Roamer provides various supporting features for your bookings for Flights, Hotels, Transfers, Sightseeing etc. The accuracy of information is dependent upon:

- Information provided by your agent (if any)
- Information available to us via third party APIs

While, we make our best efforts to provide accurate and timely information, however we cannot guarantee the same. We request you to please refer to respective booking source for authentic information.

TERMINATION

We may terminate the Service under the following circumstances (non-exclusive list):

  • Where you are in breach of any terms or conditions
  • When we find that the Roamer services are utilized in unregulated manner.
  • Temporarily suspension of account or particular service if large number of cost effecting services are exploited like SMS, Whatsapp etc
  • Any kind of spamming on the platform
  • Your use of the Service disrupts our business operations or affects any other party

You may request account termination at any time by contacting our Customer Service team through email.

RESTRICTIONS

  • Reverse Engineer, decompile code/software and produce similar products.
  • Copy, edit, alter or translate whole or any part of app/software
  • Resell software for any commercial purpose.
  • Provide commercial services further to any other parties.

LINKS TO THIRD PARTY SITES

Roamer may contain redirections to websites operated by parties. Such redirections are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or mobile application you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

DATA PRIVACY

You hereby warrant that You have all the necessary consents and authorisation from the data subject for the transfer of such personal data to Us and authorize Us to proceed with all the subsequent transfers of data in order to provide effective services.

The personal information that We may collect from the service supplier, as well as any personal data which, in the use of this system, that You may disclose to Us shall be understood as obtained, treated and transmitted with strict observation of and in total compliance with the requirements set forth in EU GDPR 2016/679. In fulfilment of that stated in the EU GDPR 2016/679, both Parties undertake to observe professional secrecy regarding such data, even when their relationship has terminated and to ensure that the staff performing the Services abide by the aforementioned obligation.

If You should wish to exercise rights of access, rectification, cancellation or opposition granted by EU GDPR 2016/679, You may address Us at app@roamermobileapp.com indicating the performance requested regarding personal data and a copy of the passport of the Customer who is requesting this performance.

In the event of a breach of these commitments or any obligation derived from EU GDPR by You, including your employees or, as the case may be, by any contracted third parties, You shall be considered responsible for the processing thereof and fully accept all responsibility and liability for any claims against Us due to any kind of administrative sanctions being imposed by the relevant authorities, as well as any damages or losses in judicial or non-judicial proceedings brought against Us including, in any case, the costs of the fees payable to Legal Counsel, Court Liaisons or any other professionals, and such breach by You shall also be specifically considered reasonable for early termination of the rendered Services.

PROHIBITED CONDUCT

Your use of the Service must be in compliance with the terms mentioned herein and the laws of your country at all times.

The following is a non-exclusive list of content, and behaviour prohibited:

  • Any content that contains or contains links to: nudity, pornography, adult content, materials with sex or foul language.
  • Any content that condones, promotes, contains, or links to hackers, or other piracy related information.
  • Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam.
  • Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise objectionable material.
  • Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party.
  • Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.
  • Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
  • Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any service, solution or technology.

COPYRIGHT

The copyright in the contents of this website belong to Roamer. Accordingly, Roamer reserves all rights herein. Copying of part or all the contents of this website without permission of Roamer is prohibited except to the extent that such copying is necessary for the purposes of availing of the Services herein.

PRIVACY

The Privacy Policy sets out our obligations with respect to the safeguarding, collection and use of personal information. Our Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy to this URL:https://www.roamermobileapp.com/privacy-policy.html

LIMITATION OF LIABILITY

The Service is provided on an "as is" and "as available" basis and the use of the Service is at your own risk. We make no representations or warranties, either expressed or implied, with respect to the Service, or any service or information provided through the Service. We are not responsible for any damages, injury or economic loss arising from the use of the content or Service provided by https://www.roamermobileapp.com

In no event will We be liable to you for any direct, indirect, incidental or consequential damages or economic loss arising out of the Service or in connection with your website or any other services or products provided to you.

Roamer, its officers, directors, owners, agents and employees shall in no way be liable to You or anyone else for any loss or injury resulting from the use of the Service.

DISCLAIMER

THIS SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE," "WITH ALL FAULTS," AND WITHOUT WARRANTY OF ANY KIND. ROAMER GIVES NO EXPRESS WARRANTIES AND DISCLAIMS: (A) ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; OF THE SITE; LACK OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, CURRENCY, OR USEFULNESS OF ANY CONTENT ON THE SITE; AND (B) ANY DUTIES OF REASONABLE CARE, WORKMANLIKE EFFORT OR LACK OF NEGLIGENCE. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IN CONNECTION WITH THE SITE AND CONTENT IS WITH YOU. IN ADDITION, TBOHOLIDAYS DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

In no event shall Roamer be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.

INDEMNIFICATION

You agree to indemnify and hold Roamer, its affiliates, sponsors, partners, directors, officers and employees harmless from and against, and to reimburse Roamer with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to your breach of these Terms or use by you or any third party of the Services.

FORCE MAJEURE

Neither party shall be responsible or liable for or deemed in breach of these Terms because of any delay or failure in the performance of these Terms due to any event or circumstance the occurrence and the effect of which the party affected thereby is unable to prevent and avoid, including, without limitation acts of God; government regulations, curtailment of transportation facilities, strikes, lock-outs or other industrial actions or trade disputes of whatever nature (whether involving employees of a party or a third party), terrorist attacks, haze, sabotage, riots, civil disturbances, insurrections, national emergencies (whether in fact or law), blockades, acts of war, (declared or not), etc. (a "Force Majeure Event"). The non-performing party shall give the other party written notice describing the particulars of the Force Majeure Event as soon as possible.

DISPUTE RESOLUTION

If any dispute arises between you and us during your use of the Service or thereafter, in connection with and arising from your use or attempt to use this Site and the Service, the dispute shall be referred to arbitration to be adjudicated by a sole arbitrator appointed by Roamer. The place of arbitration shall be New Delhi, India. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall conducted as per the procedures, rules and regulations mentioned in the Arbitration & Conciliation Act 1996 (as amended).

GOVERNING LAW

These terms and conditions are governed by and shall be construed in accordance with the laws of the India and any dispute shall exclusively be subject to the jurisdiction of the courts at New Delhi, India.

Contact Us

For further query, please feel free to contact
Email: app@roamermobileapp.com